Simple pricing. Built to scale.
Choose the plan that fits your team.
Free
Experiment with your AI Agent.
Features:
- 50 conversations /mo
- Build and test your AI Agent
- Website scraping & file upload
- Website widget & live chat
- Agent inbox
Starter
Turn experiments into real use cases.
Everything in Free +
- 250 conversations /mo
- AI Actions
- XML connection
- WhatsApp & Instagram DM
- Basic analytics
Advanced
Automate workflows with AI and integrations.
Everything in Starter +
- 500 conversations /mo
- Advanced AI models
- Web visitor tracking
- AI Search
- Zapier integrations
- API access & webhooks
- Advanced analytics
Business
Operate AI-powered customer service across teams.
Everything in Advanced +
- 1.000 conversations /mo
- Teams & role-based access
- Remove Watermelon branding
- Compliance features (GDPR deletion, exports)
- Automatically sync your AI Agent data
Compare plans
Configuration
Build your agent
Models
Integrations
Reporting
AI & Automation
Agent inbox
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Frequently asked questions
Everything you need to know about conversations, plans, limits, and billing.
What is a conversation?
A conversation includes all messages exchanged between a visitor and your AI Agent within a 4-day (96 hours) time window. All messages within that period count as a single conversation.
When are my conversations renewed?
Your conversation limit is renewed every month on your subscription renewal date.
What happens if I reach my conversation limit?
When you reach your limit, your AI Agent will pause until your conversations renew. You can upgrade at any time or purchase a conversations add-on (250 conversations for €25 per month).
Can I change or cancel my plan at any time?
Yes. You can cancel or change your plan at any time. We do not use cancellation periods. Any changes will take effect on your next renewal date.
Can I add extra AI Agents or users later?
Yes. You can add extra AI Agents or additional users at any time as add-ons.
Do you offer yearly billing with a discount?
Yes. We offer yearly billing, which allows you to save 15% compared to monthly billing.
Do internal tests count as conversations?
Yes. Messages sent while testing your AI Agent also count towards your monthly conversation limit.