Help more guests without growing your reception team
Guests expect instant answers before, during and after their visit. Watermelon answers questions 24/7, in every language, reduces reception workload and helps visitors find the information they need instantly.
What your AI Agent helps guests with
Answer booking questions
Provide practical visitor information
Recommend attractions and activities
Available 24/7
Speak 100+ languages
Reduce reception workload
The challenge
Busy receptions. The same guest questions every day.
Guests ask the same questions about opening hours, tickets, parking, facilities, routes and reservations every day. During holidays and peak seasons, reception teams become overloaded while visitors expect immediate answers.
Built for tourism
One AI platform for every guest interaction
Answer questions about bookings, opening hours, events, facilities, restaurants, routes and activities. Build multiple AI Agents for different parks, campsites or destinations, all managed from one platform. With the Web Crawler your information always stays up to date.
See how much support our customers automate
From 40% to 98% automation. Faster responses, lower workload, and scalable support.
- 24/7 personal service for customers
- 17% higher productivity
R-Vent uses AI Agent Linda to support customers and colleagues 24/7. Employees spend less time searching for technical information and generate significantly more quotations.
- 1,596 visitor questions automatically handled
- 80% less phone support pressure
Vintia automates visitor questions for organizations in the leisure industry. Visitors receive instant answers while the team supports more organizations without hiring additional staff.
- 93,000 conversations per year handled
- 98% automatically resolved
MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.
- 40% outside office hours
- 24/7 support for residents
Gennep provides round-the-clock support without increasing workload for internal teams.
- 90% fewer live chats
- 35 hours saved per week
BrandMR reduces support pressure and frees up time for complex cases.
- 80% of inquiries automated
- 1.1M visitors per year
Burgers’ Zoo handles most customer questions automatically, even during peak periods.
- 100% automated conversations
- 1,500 per month handled
NKC fully automates support and handles peak demand without added workload.
- 95% of inquiries automated
- 1.5 hours saved per day
Tourism VAN automates most questions and saves time daily across service locations.
Always available
Deliver outstanding guest experiences 24/7
Answer questions about bookings, opening hours, facilities, events, restaurants, parking and activities instantly. Whether guests contact you before, during or after their visit, they always receive immediate, accurate answers.
24/7 guest support
Available in 100+ languages
Website, WhatsApp and more
More than customer service
Turn guest conversations into better experiences
Every conversation reveals what guests are looking for. Discover the questions visitors ask most, improve your website content, identify new opportunities and create a better guest experience while increasing bookings.
Optimize website content using guest insights
Discover popular attractions and visitor interests
Increase guest satisfaction and reservations