Reduce the workload for HR and IT
Give employees instant answers to HR, IT and company questions. Watermelon provides 24/7 access to company knowledge, automates repetitive internal requests and reduces the workload for HR and support teams.
How AI supports your employees
Your AI Agent becomes the first point of contact for employees. It answers questions, shares company knowledge and automates repetitive internal requests, allowing HR and IT teams to focus on work where human expertise adds the most value.
Answer employee questions
Provide instant answers about HR policies, leave requests, benefits, expenses and internal procedures.
Onboard new employees
Guide new employees through onboarding with step-by-step information, documents and answers to frequently asked questions.
Company knowledge
Give employees instant access to handbooks, policies, documentation and internal knowledge whenever they need it.
HR self-service
Automate repetitive HR requests so employees can quickly find answers without contacting the HR team.
Internal IT support
Answer common IT questions and guide employees through basic troubleshooting before creating a support ticket.
Available 24/7
Support employees anytime, anywhere, whether they're working from the office or remotely.
“The Watermelon platform was incredibly easy to use. We were able to launch within just two days.“
“It didn't feel like a supplier. It felt like we had another colleague helping us improve every step of the implementation.“
17,000
Watermelon users
3M
Conversations per month
10,000
AI Agents created
∞
Languages supported
How Watermelon improves employee support
Reduce repetitive questions
Automatically answer recurring HR, IT and company questions, reducing the workload for internal teams.
Always available
Employees receive instant answers 24/7 without waiting for HR or IT.
Centralize company knowledge
Make policies, procedures and documentation available through a single AI-powered assistant.
Support remote teams
Ensure every employee has the same access to information, regardless of where they work.
Integrate with your systems
Connect your HR software, intranet, SharePoint and other internal systems to provide accurate answers.
Improve employee experience
Help employees find information faster, reduce frustration and increase productivity across your organization.
Frequently asked questions
Everything you need to know about AI for employee support.
What questions can the AI answer?
The AI can answer questions about HR policies, leave, benefits, expenses, onboarding, IT support and company procedures.
Can the AI access internal documentation?
Yes. Train the AI on your intranet, SharePoint, documents and internal knowledge base.
Can the AI support new employees?
Absolutely. The AI guides new employees through onboarding and answers common questions from day one.
Can employees still contact HR or IT?
Yes. When needed, conversations can be handed over to HR or IT together with all relevant context.
How quickly can we get started?
Most organizations can launch an AI Agent within a few days without requiring technical knowledge.
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